Staying Centered in Divided Times
March 5, 2026, from 2:00 p.m. – 3:00 p.m.
ICMA Practice Areas: 5, 6, 13 and 14
Program Summary:
This session explores the evolving challenges of public incivility and the practical strategies managers use to maintain organizational stability. It focuses on the delicate balance between fostering community transparency and protecting the mental and physical well-being of public staff.
Objectives:
- Identify new patterns of public hostility and their impact on day-to-day municipal operations.
- Share proven de-escalation techniques for public forums, one-on-one interactions, and digital platforms.
- Develop frameworks for institutional resilience that empower emerging leaders to lead with both compassion and professional boundaries.
Speakers:
- Frank Babinec, Retired City Manager, Coral Springs
- Jason Davis, City Manager, Fort Walton Beach
- Jim Hanson, Senior Advisor
- Casey Lucius, Interim City Manager, Marco Island
Click here to register.